Shijiazhuang Maxwell Technology Co., Ltd.
Shijiazhuang Maxwell Technology Co., Ltd.

After-sale Service

Thank you very much for choosing our electric vehicle charging module from the leading EV charger module supplier, we are committed to providing customers with high-quality products and excellent after-sales service. We understand the importance of after-sales service in customer satisfaction, so we provide comprehensive after-sales support to In your test process and further applications.


1. After-sales information guidance

Under normal circumstances, we will provide comprehensive after-sales technical training, including providing written training materials, training videos or inviting customer technicians for face-to-face training to help customers master parts replacement and basic maintenance work. In the event of an emergency, we will also send professional technicians to the site to provide support.


2. Warranty period and scope

12 months. If it is not damaged by man in the first half of the year, we will replace it with a new one for free. You only need to deliver the damaged modules (both parties bear the freight); in the second half of the year, we will repair non-human damage for free. At the same time, our engineers can provide any technical assistance during your testing process.


3. After-sales service process

We always react at the first time when customers send an inquiry. We will learn more about the problems you encounter and provide corresponding solutions based on the situation. If any module which requires to be repaired or replaced, our engineers will guide you how to operate through the instruction and proceed your request at the first time.

Buy China EV charger module from MAXWELL.


After-sale Service

Service Support Products
We will help you to

Save cost-with manufacturer direct pricing

Control quality-with strict quality control and testing

Save time-with experienced team to get project done